Hertz Car Rental Information

Pick-up instructions: 

 

Upon reaching the arrivals hall, kindly adhere to the signage directing you to the rental car area. Head to the counter to collect your rental contract, and then follow the provided instructions to locate your vehicle in the rental car park on the second floor. No shuttle is necessary for this procedure.

 

You can contact Hertz Tenerife South airport location at +34 922 75 93 19

 

Drop-off instructions:

Kindly confirm drop-off instructions with the car provider when picking up the vehicle.

Business hours:

Sunday

07:00 AM - 23:00 PM

Monday

07:00 AM - 23:00 PM

Tuesday

07:00 AM - 23:00 PM

Wednesday

07:00 AM - 23:00 PM

Thursday

07:00 AM - 23:00 PM

Friday

07:00 AM - 23:00 PM

Saturday

07:00 AM - 23:00 PM

Tips for renting a car from Hertz Rent-A-Car at Tenerife South airport

 
  • 1. Advance Booking: Consider booking your rental car in advance, especially during peak travel seasons, to secure availability and potentially benefit from better rates.
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  • 2. Check Driver Requirements: Ensure that you and any additional drivers meet the age and licensing requirements set by Hertz. International renters may need an International Driving Permit (IDP).
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  • 3. Review Rental Policies: Familiarize yourself with Hertz's rental policies, including fuel options, insurance coverage, and any additional fees. This information is often available on their website or can be obtained from the rental counter.
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  • 4. Choose the Right Vehicle: Select a vehicle that suits your needs. Consider factors such as the number of passengers, luggage space, and fuel efficiency.
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  • 5. Inspect the Vehicle: Before driving away, thoroughly inspect the rental car for any existing damage. Note any dents, scratches, or issues on the rental agreement to avoid disputes upon return.
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  • 6. Documentation: Bring all necessary documentation, including your driver's license, credit card, and any reservation confirmations. International renters should have their passport and IDP.
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  • 7. Fill Up the Tank: Check the fuel policy and fill up the tank before returning the car. This can help avoid additional refueling charges.
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  • 8. Return on Time: Adhere to the agreed-upon return time to avoid late fees. If you need to extend your rental, contact Hertz in advance.
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  • 9. Emergency Contacts: Save Hertz's emergency contact information in case you encounter any issues during your rental period.
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  • 10. Join Loyalty Programs: Consider joining Hertz's loyalty program if you are a frequent renter. Membership often comes with perks such as faster check-in and discounts.
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Hertz Rental Conditions
 

  • Driver Requirements

    To operate a Hertz car at Tenerife South  Airport, the minimum driving age is 21. Customers aged 21-24 may be subject to specific charges and car class restrictions.Ensure you have a valid driver's license issued in the primary renter’s name and remember to bring a printed booking confirmation voucher with you.
 
  • Deposit and Deductible Policy

    A deposit will be authorized on the customer's credit card and retained until the rental period concludes. The exact deposit amount is established during the pick-up process and is contingent on the chosen vehicle type.
 
  • Payment Policy

    Upon collection, customers are required to settle the rental amount along with a deposit. The deposit can be made using the following methods: Diners, MasterCard credit card, VISA credit card, American Express credit card. For Luxury, Premium, Cabrios, and Special car group rentals, a minimum of two credit cards in the main driver's name is mandatory. Only cards issued in the main driver's name will be accepted.
 
  • Optional Extras and Services

    When choosing a Hertz car rental at Tenerife South Airport, enrich your experience by opting for supplementary features like child seats and GPS navigation systems, which are offered at an additional daily charge. Moreover, a range of protection plans is available, encompassing choices such as Liability Insurance Supplement, Loss Damage Waiver, Limited Loss Damage Waiver, Partial Damage Waiver, and Personal Effects cover.
     
  • Fuel Policy

    The vehicle is provided with a full tank of fuel and should be returned with a comparable amount to prevent additional fees. Alternatively, the renter can choose to purchase a full tank of fuel at the beginning of the rental and return the tank in an empty state.

FAQ's

Hertz Rental Services at Tenerife South airport FAQs

    The Hertz Rent-A-Car rental site is located at Autop. del Sur, 38610 Granadilla, Santa Cruz de Tenerife, Spain

    Phone: +34 922 75 93 19

    While a credit card is the preferred method for booking payment, using a debit card may also be acceptable. Regardless of the payment method chosen, carefully review the company's payment policy and ensure that the balance on your bank card is adequate to cover the reservation and deposit.

    Certainly, Hertz generally mandates a deposit when you rent a car at Tenerife South Airport. The specific deposit amount can fluctuate based on factors like the vehicle type, rental duration, and other considerations. Typically, the deposit is secured as a hold on the customer's credit card and is reimbursed at the conclusion of the rental period, contingent upon the absence of any additional charges.

    Indeed, Hertz car rentals at Tenerife South Airport usually permit the inclusion of an extra driver. Nevertheless, there is commonly an extra fee linked to adding supplementary drivers to the rental agreement.

    Yes

    When opting for a Hertz car rental at Tenerife South Airport, you have the opportunity to enrich your experience by selecting supplementary features such as child seats and GPS navigation systems, which are provided at an additional daily cost. Additionally, a variety of protection plans are available, encompassing options like Liability Insurance Supplement, Loss Damage Waiver, Limited Loss Damage Waiver, Partial Damage Waiver, and Personal Effects cover.

    In addition to the previously mentioned documents, customers are required to have the following: a valid driver's license, payment card, reservation confirmation, and identification (typically in the form of a passport or national ID), which is often necessary, particularly for international renters.

    On average, a rental car from Hertz Rent-A-Car at Tenerife South airport costs €41 per day. However, it's important to note that the daily rental rates can vary significantly depending on the time of year. 

    The Economy class, featuring vehicles like the Volkswagen Polo or similar models, is the most commonly reserved type of rental car from Hertz at Tenerife South Airport.

    Yes

Hertz Return and Extension Policies

    To locate the exact drop-off point for your Hertz rental car at Tenerife South Airport, consult the details provided in your rental agreement or reach out to Hertz directly. Typically, rental car return areas are easily recognizable within the airport, distinguished by signs that indicate "Car Rental Return" or provide similar guidance.

    While requests for service beyond standard business hours are accepted, they incur an additional charge. The grace period, assuring customers a guaranteed timeframe for car pick-up even if they are tardy during regular working hours, is established at 29 minutes.

    Travelers may incur Hertz late fees if they fail to return their car on time. The supplier implements this charge to cover expenses related to surpassing the agreed rental period. Ensure the timely return of your vehicle and avoid being late. If delayed, stay within the grace period, during which the company typically refrains from imposing charges—usually ranging from 30 minutes to 2 hours.

    Typical price:  €41 - €108

    Certainly, you can typically prolong your Hertz car rental if you require the vehicle for an extended period at Tenerife South Airport. It is advisable to reach out to Hertz directly as soon as you decide on the extension. Please be aware that extending your rental is contingent upon availability, and there may be additional charges for the extended rental duration. Prior communication with Hertz is crucial to facilitate a seamless extension process and address any inquiries or considerations you may have regarding the extension of your car rental at Tenerife South Airport.

    While it is generally feasible to return a Hertz rental car to a different location, a practice known as a one-way rental, this is contingent on availability and may attract additional fees. If contemplating the return of the car to an alternate location, it is advisable to directly contact Hertz for details on their specific policies, availability, and any potential charges.Opting for a one-way rental can be advantageous when your travel itinerary involves initiating your journey in one city and concluding it in another. Nonetheless, it is crucial to engage with Hertz beforehand, grasp their terms and conditions, and address any potential fees or limitations linked to returning the rental car to a different location.

    Yes

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