Enterprise Car Rental Information

Instructions for pick-up: 

If you arrive at Terminals 1 or 2, kindly proceed to the Enterprise Car Rental Desk located in the arrivals hall.

 

You can contact Enterprise Tenerife South airport location at  +34 922 75 93 29

 

Drop-off instructions: 

Please seek clarification on drop-off instructions from the car provider when picking up the vehicle.


Business hours:

Sunday

07:00 AM - 23:00 PM

Monday

07:00 AM - 23:00 PM

Tuesday

07:00 AM - 23:00 PM

Wednesday

07:00 AM - 23:00 PM

Thursday

07:00 AM - 23:00 PM

Friday

07:00 AM - 23:00 PM

Saturday

07:00 AM - 23:00 PM

Tips for renting a car from Enterprise Rent-A-Car at Tenerife South airport

 


 

  • 1. Book in Advance: Reserve your rental car in advance online to secure the best rates and ensure the availability of your preferred vehicle.
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  • 2. Membership Programs: Check if you are eligible for any loyalty programs or membership discounts offered by Enterprise. These programs can often provide additional benefits and savings.
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  • 3. Understand Rental Policies: Familiarize yourself with Enterprise's rental policies, including terms and conditions, insurance options, fuel policies, and any additional fees. This information can vary, so it's essential to know the specifics.
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  • 4. Driver's License and Identification: Ensure that you have a valid driver's license and any other necessary identification required by Enterprise. This typically includes a credit card for security purposes.
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  • 5. Inspect the Car: Before accepting the rental car, thoroughly inspect it for any existing damage. Note and document any scratches or dents to avoid being held responsible for them upon return.
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  • 6. Fuel Policy: Understand Enterprise's fuel policy. Some companies provide a full tank of gas and require you to return the car with a full tank, while others may offer different options. Choose the one that best suits your travel plans.
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  • 7. Additional Drivers: If you plan to have additional drivers, check Enterprise's policy on adding extra drivers to the rental agreement. There may be additional fees or requirements.
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  • 8. Emergency Contact Information: Take note of Enterprise's emergency contact information, including their local office number, in case you need assistance during your rental period.
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  • 9. Return Procedures: Familiarize yourself with the procedures for returning the rental car. Ensure you know where to return the keys and any other essential items.
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  • 10. Contact Information: Save Enterprise's contact information, including their local office number and roadside assistance number, in your phone for easy access in case of emergencies.
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  • 11. Check for Promotions: Before finalizing your reservation, check for any current promotions or discounts that Enterprise may be offering. This can help you save on your rental costs.
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  • 12. Review Customer Reviews: Read customer reviews about renting from Enterprise at Tenerife South Airport. This can provide insights into the experiences of other travelers and help you make an informed decision.
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  • 13. 25% of our users discovered Enterprise Rent-A-Car rental cars at Tenerife South Airport priced at 30 or lower.
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  • 14. Secure your Enterprise Rent-A-Car rental at Tenerife South Airport at least 1 day before your journey to avail yourself of a below-average price.
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  • 15. On average, economy rental cars from Enterprise Rent-A-Car at Tenerife South Airport are approximately 54% more affordable than other car types.

Enterprise Rental Conditions

 
  • Driver Requirements

    The minimum age for renting a car is 25 years, and there is no additional young driver fee.
    There is no maximum age limit, and a senior driver fee is not applied.
    The driver's license must have been issued by authorized authorities at least 8 years before the rental start date.
    For vehicles in the Intermediate and Fullsize groups, a driver's license issued at least 11 years ago is required.
    For vehicles in the Luxury, Premium, and SUV groups, a driver's license issued at least 13 years ago is required.
 
  • Insurance

    Every supplier prioritizes financial security, making valid insurance a prerequisite for car rentals. Without it, Enterprise has grounds to decline your request.Exceptions exist where an insurance protection plan may not be necessary:
 
  • If you already possess initial coverage applicable to international rentals and the chosen car's type/class.
  • If your credit card provider extends an additional insurance option that covers international rental cars.

    Should you not qualify for any of these exceptions, obtaining some form of protection becomes imperative. You have the option to purchase Excess Fee Insurance during the reservation process on our website to safeguard your deposit. Alternatively, you can acquire Full Coverage Insurance or Excess Reduction at the Enterprise rental counter.
 
  • Deposit and Deductible Policy

    Upon vehicle pickup, customers must settle the rental amount along with a deposit. The specific deposit is determined during pickup, as it is contingent on the type of vehicle selected. Opting for additional equipment such as a GPS Navigation system, baby seat (up to 1 year of age), child seat (2-4 years of age), or booster seat (4-10 years of age) will result in an extra deposit being held on the customer's credit card.
 
  • Payment Policy

    Upon pickup, customers are obliged to settle the rental amount and submit a deposit. The following payment methods are acceptable for both payment and deposit: MasterCard credit card and VISA credit card. Only cards issued in the primary driver's name will be acknowledged.

    However, Visa Electron, cash, cheques, Diners, debit cards, and prepaid cards are not permissible.

    To collect the car, the principal driver must furnish a physical payment card in their name with sufficient funds to cover the deposit. The rental company does not accept virtual credit cards (e.g., GooglePay or ApplePay) or cards belonging to others, including family members.
 
  • Optional Extras and Services

    Special equipment options include a GPS Navigation system, a baby seat (for children up to 1 year old), a child seat (for ages 2-4), a booster seat (for ages 4-10), and a toll pass/e-toll device. The pricing for these additional features is displayed on the booking page.

    All extras can be obtained at the rental counter, and their costs may vary based on the duration of the rental.

    The delivery/collection service is exclusively offered upon prior request. This service is limited to city limits, and additional charges will be incurred based on the distance involved.
 
  • Fuel Policy

    The car comes with a specific fuel level and should be returned with an equivalent amount to prevent any additional charges.

FAQ's

Enterprise Rental Services at Tenerife South airport FAQs

    Tenerife South Airport, 38600 Aeropuerto Reina Sofia, Santa Cruz de Tenerife, Spain

    +34 922 75 93 29

    Enterprise generally accepts both credit and debit cards for car rentals. However, it's important to note a few details:

    • Credit Cards: Most Enterprise locations accept major credit cards, such as Visa, MasterCard, American Express, and Discover.
    • Debit Cards: Debit cards are typically accepted, but there may be additional requirements. Some Enterprise locations may perform a credit check, and others might have specific conditions for using a debit card, such as proof of a return airline ticket.
    • Prepaid and Reloadable Cards: Prepaid and reloadable cards are usually not accepted as a form of payment for the initial rental payment. They may be accepted for the final payment at the end of the rental.

    Yes, Enterprise Rent-A-Car typically requires a deposit when renting a car, including at Tenerife South Airport. The amount of the deposit can vary based on factors such as the type of vehicle rented and any additional services or equipment requested.

    Customers are usually required to pay the rental amount along with a deposit at the time of vehicle pickup. The specific deposit amount is determined during the pickup process. It's important to note that the deposit is often held on the customer's credit card.

    Granting permission for unauthorized individuals to drive your rental car constitutes a violation of the agreement. Detection of such a breach may result in incurring additional charges.

    To authorize someone else to drive, select the additional driver option during the booking process. It's important to note that a renter's spouse or domestic partner is typically allowed to legally operate the car without the need for explicit authorization. Typical daily cost: €21

    Yes

    In general, when you rent a car from Enterprise in Tenerife South, you will have the opportunity to choose a vehicle from the available options within the category you've reserved. Enterprise typically provides a selection of vehicles in different categories such as economy, compact, intermediate, full-size, SUVs, etc.

    However, the specific availability of vehicles may depend on factors like the time of your reservation, the demand at the rental location, and the size of the Enterprise fleet at Tenerife South Airport.

    The available amenities provided by Enterprise car rentals at Tenerife South Airport may differ depending on the vehicle type and the particular rental location. Nonetheless, typical amenities and features associated with Enterprise car rentals encompass Air Conditioning, GPS Navigation Systems, Child Seats and Boosters, Additional Driver Options, Various Fuel Options, Insurance Packages, and participation in the Enterprise Plus Loyalty Program.

    All renters are required to present a valid photo identification, such as a driver's license, passport, or ID card.

    Typically, the average daily cost for renting a car from Enterprise Rent-A-Car at Tenerife South Airport is €51.

    The Intermediate category, featuring vehicles like the Peugeot 5008 or similar models, is the most commonly reserved type of rental car from Enterprise Rent-A-Car at Tenerife South Airport.

    Yes

Enterprise Return and Extension Policies

    The drop-off location for your Enterprise rental car at Tenerife South Airport will typically be specified during the rental process or provided by the Enterprise rental staff when you pick up the car. Most rental car return areas are located in the vicinity of the airport terminals.

    Upon arrival at Tenerife South Airport, follow the signs for "Car Rental Return" or "Car Hire Return." These signs will guide you to the designated area where you can return your Enterprise rental car.

    Assistance beyond regular business hours can be arranged upon request and is subject to an additional fee. The grace period for guaranteed availability during standard working hours for pickup is zero minutes. If the customer exceeds a 29-minute delay for the return, additional daily charges will be incurred, in addition to any other applicable rental fees.

    Enterprise imposes late fees on travelers who fail to return their car on time. This charge compensates the supplier for the costs incurred due to exceeding the agreed-upon rental period. To avoid extra charges, ensure timely return of your vehicle. If you are running behind, stay within the grace period, typically ranging from 30 minutes to 2 hours, during which the company will not impose additional fees.

    Typical fee range: €40 - €100

    Yes, it is often possible to extend your Enterprise car rental if you need the vehicle for a longer duration.

    When you return your car to a location different from where you picked it up, the company incurs expenses in transporting the car back to its original point. To compensate for this, a one-way charge is applied.

    Opt for the same location for both pick-up and drop-off to avoid the additional one-way charge. Additionally, note that certain destinations, such as travel from Tenerife South DUB Airport to the nearest city, may not incur a one-way charge.

    Typical cost: Depends on the location of the drop-off.

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